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Tuesday, 07 February 2012
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IT Peace of Mind arrow Latest News arrow newsflashes arrow clients take more holidays
Cambridge Networks clients take more holidays

It's a fact.  Clients of Cambridge Networks have taken more holidays overf the past 2 years whilst being covered under the CAP range of support packages, than other local IT support company's offerings. 

A recent independant survey highlighted that with a full service support packagein place, more and more SME business owners were able to take more time off from work to spend with their families than ever before. 

More importantly it highlighted that the business owners were able to focus on their core business and not have to worry about their companies IT issues, which meant that their companies were more profitable than previously when they had not invested in an IT support contract. 

During the survey local SME businesses were asked what they did in the event of a computer related issue and of the companies polled 7 out of 10 had an in place support contract that gave them cover. 

 The main benefit of having a Support contract is that you and your employees have more time to focus on core business rather than trying to fix minor issues or putting up with constantly crashing computer systems.

Here are some comments that clients of Cambridge Networks have made since having the support contract in place:-

"This is the 1st year that  I have managed to take a holiday from my business.  Previously if something went wrong with our computer system I would spend hours or even days resolving the problems.  Not being able to take a holiday with my family was starting to affect my home life, so when we signed up with Cambridge Networks, it was apparant that very early on that I could leave the office and not worry if there was an issue with the system.  Paying a fixed fee every month for guaranteed response and cover was the only option and within a month I had already started to see the benefit.  Now I do not have to go to the office at set times and in the event of a computer issue my staff now call Cambridge Networks and not me.  Thank you Cambridge Networks for giving my business and home life back".

David Mallyon Director
The AP Group

"Cambridge Networks have now looked after our computers for the last two and a half years and from the start they have taken control of our systems, providing valuable advice and assistance when and where needed.  Having a support contract for our computers was not an easy idea to accept as previously I would have a go myself and due to only having a couple of machines this was not an issue.  Now we have 6 machines and a server with all machines being important, our support contract has become invaluable.  Now when we have an issue our team ring Cambridge Networks to get it resolved.  Before I use to know when there was an issue with our computers, now I am completely unaware of when there have been issues, it is only at our review meetings that we see what calls have been logged with Cambridge Networks.  This has been the 2nd year I have managed to have a family holiday switching off from work and that is the real testimant to Cambridge Networks.  Thanks to you all."

Andrew Bradshaw Principle
Bradshaws Estates


 
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