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Or call us on
01487 824538
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Computer Support for Huntingdon businesses and enterprises |
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Cambridge Networks save their clients Time, Money and remove the hassle of the day to day IT issues from their inbox and to do lists, it's a fact. Providing fantastic IT Support is less about fixing the technology and more about the people and their setting their expectations. Our clients do not have time to wait and time to waste.
Our Support packages have been refined over the years to provide a balance of proactive and reactive IT support to our client’s, whether the requirement are remote or onsite as well as dependent upon the requirements, needs and budgets of our clients. Whether you have an issue with your desktop, laptop, server or mobile device our support from our technicians can help.
Cambridge Networks provide IT support and services to clients in and
around Huntingdon and its surrounding villages including; Godmanchester, Brampton, Buckden, Alconbury, Kimbolton along with the other villages in the surrounding areas.
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| We offer 2 IT support packages, CAP Plus and CAP |
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| CAP Plus |
| Computer Assurance Program Plus |
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PC Desktop and mobile IT Support
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Unlimited telephone IT support
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Unlimited remote IT support
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Monthly health checks
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Proactive IT Support & 24x7 monitoring
Server Support
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Unlimited telephone IT support
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Unlimited remote IT support
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Monthly health checks
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Proactive IT Support & 24x7 monitoring
Plus Unlimited on site support for both desktops and servers
CAP Plus Advantages
- Guaranteed response time backed up by our SLA
- Fixed monthly expenditure
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Rolling 30 day Support Contract (Longer contract terms are available)
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Dedicated Account Manager
- Quarterly Review Meetings with statistics and strategic information
- 3rd party support *
- Automated Auditing and Inventory of all hardware and software
- Monthly Server Maintenance Plan
- Dedicated proactive Help desk
- Discounted rates for installations and projects out of scope of the support contract
- Backup alerting and resolution
- Antivirus alerting
- Mobile device management
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| CAP |
| Computer Assurance Program |
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PC Desktop and mobile IT Support
-
Unlimited telephone IT support
-
Unlimited remote IT support
-
Monthly health checks
-
Proactive IT Support & 24x7 Monitoring
Server Support
-
Unlimited telephone IT Support
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Unlimited remote IT Support
-
Monthly Health checks
-
Proactive IT Support & 24x7 monitoring
CAP Advantages
- Guaranteed response time backed up by our SLA
- Fixed monthly expenditure
-
Rolling 30 day Support Contract (Longer contract terms are available)
- Quarterly Review Meetings with statistics and strategic information
- 3rd party support *
- Automated Auditing and Inventory of all hardware and software
- Monthly Server Maintenance Plan
- Dedicated proactive Help desk
- Discounted rates for installations and projects out of scope of the support contract
- Backup alerting and resolution
- Antivirus alerting
- Mobile device management
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