Managing your IT, so you can focus on your business

We are the “Outsourced IT department” of choice for quality SMEs in Cambridgeshire providing IT support and enabling our customers to grow their businesses and increase their productivity and profitability through the effective use of their IT systems. We do this by being proactive, reliable, responsive, and technically inspiring through our friendly team supporting our customers by delivering IT in 4 themes:

  • Day to day responsive IT support helpdesk to ensure our customers’ team get answers and support quickly when they need it

  • Proactive IT management “your own part-time IT manager” to ensure all systems are working, reliable and productive, aiming for zero support tickets that could have been prevented by proactive management

  • Expertise and capacity to deliver the IT projects customers need, when they need them

  • IT strategy and direction to enable customers to use their IT to power their growth and gain competitive advantage - “your own part time IT director”

 

To achieve this we will have a great, technically knowledgeable and friendly IT team, that enjoy their roles, are valued and rewarded for the work they do, and enable our customers to make the best use of their IT every day to power great Small and Medium sized businesses.

Our offices are equidistant between both the cities of Cambridge and Peterborough, near to Huntingdon, so we are ideally placed to serve our customer base with IT support across Cambridgeshire, and neighbouring counties.

Our Services

 
Responsive Service Desk

For customers on a support contract, our friendly team is here at the end of the phone, or e-mail, to help you and your end users with IT support issues. Be it "how do I?", workstation, laptop, server, network or broadband issues. We're here to help.

Proactive  IT Management

Our Network Operations Centre ensures all your systems are working, reliable and productive

  • Monitoring your systems

  • Managing Patching

  • Managing Antivirus

  • Responding as appropriate to any alerts and issues

Backup and Disaster Recovery
  • Managing backups

  • Regular test restores

  • Offsite backup

  • Disaster Recovery
Third party and Cloud Services

We'll manage or work with your 3rd party and cloud service providers including:

  • Office 365

  • BT and other ISPs

  • Telecoms providers

  • Sage

  • Line of business application vendors

IT Strategy and direction
  • Optionally we will provide you with your own dedicated part-time IT manager

  • Use our Virtual IT Director service to give you board input to ensure that IT enables the growth of your business

Projects

From managing the install of new workstations to users; installing a single server; through to a full upgrade of your server and network infrastructure, across multiple sites and with resilient SAN infrastructure and multi-site VPNs, we can supply the technology and project manage the imple

 

Ready to find out more?

If you'd like to find out more about how we can help your business, please do click the button below and we'll be in touch with you soon.

Cambridge Networks, Broughton Business Centre, Causeway Road, Broughton, Huntingdon, Cambridgeshire, UK. PE28 3AR

Tel. +44 (0)1487 824538

© 2017-2020 Cambridge Networks Ltd. Company registration Number 3596759. VAT Registration Number: 716043854